Responsibilities

The Office of Applies Scholarship and Education Science, housed within the Mayo Clinic College of Medicine and Science (MCCMS), is pleased to announce the recruitment for a Director of Program Evaluation and Continuous Improvement (Ph.D. or Ed.D. required).

This position is fully remote, though it is highly preferred that the candidate be located within driving distance of any domestic Mayo Clinic campus. 

The Director of Program Evaluation and Continuous Improvement provides strategic direction and operational guidance for refinement and implementation of the Education Shield’s Program Evaluation Framework, a comprehensive and integrated system for determining the value and effectiveness of Mayo Clinic’s diverse health professions and biomedical research programs (i.e., medical school, graduate medical education, PhD & master’s programs, allied health programs, and continuing medical education). 

The Director partners with education leaders to ensure that systems for defining, collecting, managing, accessing, and utilizing high-quality high-value data are in place to inform decision-making and continuous improvement efforts.  In addition, the Director ensures the highest level of consistency possible across the evaluation processes and policies of our diverse educational schools and programs.  Finally, the Director works with stakeholders across the Education Shield to align initiatives with the institution’s strategic priorities and to promote a culture of evaluation that supports evidence-based educational programming and innovation, as well as organizational practices focused on enhancing effective teaching and learning environments.

Specific responsibilities include but are not limited to:

1. keeping current on relevant evaluation standards, trends, and issues in health professions and biomedical research education and using this information to inform and refine models and projects;
2. conducting program, process, formative, and summative evaluations in collaboration with program/school/college leadership and stakeholders;
3. conducting proof-of-concept evaluations of new or emerging educational initiatives aligned with institutional strategic priorities;
4. promoting the development of education data governance and stewardship processes; 
5. leading institutional effectiveness efforts to assess learning outcomes and the learning environment;
6. partnering with education leaders to ensure that data and metrics needed for continuous accreditation are routinely available for reporting;
7. analyzing and interpreting complex quantitative and qualitative evaluation data;
8. developing evaluation data visualizations and reports that inform key stakeholders of program strengths, areas for improvement, and program outcomes;
9. disseminating findings, conclusions, and recommendations from evaluations to the appropriate audiences;
10. working with education committees at the college and school level to identify interventions to address areas for improvement;
11. building capacity in exemplary program evaluation practices and procedures – e.g., by creating resources to support education stakeholders at all levels;
12. leading efforts to create and sustain an evaluation community of practice; and
13. adapting to a rapidly changing environment by redirecting efforts where and when needed.

Units/positions with which the Director will collaborate in addition to OASES and the MCCMS schools and programs:

• Education Reporting and Analytics
• Education IT
• Office of Continuous Accreditation, Licensure, and Compliance
• Office of Education Diversity, Equity, and Inclusion
• Office of Strategic Student Recruitment & Outreach
• Office of Wellness and Academic Support
• Education Quality
• Center for Digital Health (data governance and data literacy)
• Embedded evaluators and curriculum managers within the five schools
• Education Chairs
• Deans and their Administrative Partners within the five schools

Organizational Relationships

The Director reports to the Medical Director of the Office of Applied Scholarship and Education Science (OASES), who reports to the Executive Dean for Education.  The Director works collaboratively with the leadership of the MCCMS, each of the five schools, as well as academic support units and information technology teams. 

Qualifications

• PhD. or Ed.D. in evaluation studies or other relevant field
• Strong program evaluation and process improvement experience, preferably in medical education or higher education administration
• Strong data literacy skills, ability to communicate/collaborate effectively with data analysts, and willingness to ‘get into the weeds’ when needed in order to understand, leverage, and improve the complex data ecosystems needed to support robust program evaluation and continuous quality improvement.
• Experience with systems-based, data-driven quality improvement processes 
• Conversant with current best practices in data management and analysis in a university environment
• Demonstrated proficiency with Business Intelligence languages / tools (Tableau, SPSS/SAS, PL/SQL, Qualtrics, MS Power BI, R, Python, etc.) in a higher education setting
• Successful track record as a leader, manager, and strategist in a complex organizational environment, including experience managing multiple projects and simultaneous priorities and implementing change initiatives
• Exceptionally strong conceptual, analytical and communication skills
• Ability to deal with complex issues with keen academic and administrative judgment and a high degree of discretion and diplomacy
• Ability to create a positive, respectful, collaborative and team-focused environment
• Adept at working well with all members of the academic community, including staff, faculty, students and senior-level administrators and leaders

Exemption Status

Exempt

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

International Assignment

No

Site Description

Recruiter

Natalie Brewster