Implementation Specialist – Platform – Remote

Full Time
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Job Detail

  • Job ID 126891

Job Description

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


The Implementation Coordinator creates and executes the implementation plans for new MCP product customers. Implementations will include establishing and managing customer on-boarding plans which include: cloud environment build and testing, data provisioning, customer user access set-up and product training for new customer users and other related work-streams. Incumbent will frequently engage with customers to develop timelines, milestones and resources required for successful product implementation. Has overall responsibility for planning, executing, coordinating and delivering activities pertaining to assigned implementations including ensuring goals are well-defined and aligned with business objectives, identifying tasks required to meet goals, and taking accountability for schedules and budgets. Manages cloud environment build teams and other implementation project team members. Requires significant capacity to manage multiple simultaneous implementations, competing objectives, prioritize, and communicate information clearly to management and customer end users. Facilitates problem-solving, decision-making and change management, taking prudent actions to accomplish implementation objectives under minimal supervision. Actively manages issues, risks, action items and change control in accordance with documented practices. Regularly provides accurate and up-to-date implementation status information to leadership and stakeholders.


Bachelor’s degree required in business, healthcare, information technology or other related professional degree and 6 or more years of technical project management experience with responsibilities for small/medium project management activities is required.

PMI Project Management Professional (PMP) Certification preferred. Candidates should also include any certifications they have, which may include but are not necessarily limited to Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, and/or Certified Scrum Professional (CSP).

Possesses strong broad-based knowledge of project management methodologies, standards, and tools. Ability to work in complex environment with multi-dimensional points of view. Incumbent must be comfortable with ambiguity and be able to inspire trust and confidence, and communicate effectively with internal stakeholders, external customers and partners to achieve business objectives. Must be proficient in use of various project management tools, processes and information technology. Demonstrated leadership skills, including team-building, performance management, conflict resolution, negotiation, and problem solving. May need to manage multiple projects concurrently.
Project Management Institute’s PMP (Project Management Professional) project management certification is preferred for this position, and is viewed as an indication of the project manager’s commitment to understanding and using Project Management best practices and their commitment to project management as a profession.

Exemption Status


Compensation Detail

$90,937 – $127,316 / year

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

Monday – Friday, Normal Business Hours
100% Remote. This position may work remotely from any location within the US.
10% + travel may be required.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

Not Applicable

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Julie Melton

  • Rochester, MN
  • Full Time
  • Mayo Clinic Platform

#Mayo Clinic
Location: US (Remote)

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