Responsibilities

Under general supervision and guidance, the Senior IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. May Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the selection, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic. May also be asked to evaluate new products/technologies to determine impact on existing system configurations; assist with cost/benefit analysis, and feasibility studies; and assist in preparation and presentation of proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Required to produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Works effectively across departmental organizations gaining consensus of stakeholders. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously. May be asked to perform consulting tasks or act as an information resource and/or mentor both internally and externally to the work unit. Consistently demonstrates the ability to take responsibility and accountability for managing work with little or no direct supervision. Demonstrated ability to multi-task and prioritize issues appropriately. Must have demonstrated the ability to interact effectively with a variety of personnel at multiple sites. Candidates must demonstrate proficient verbal and written communication skills using English. Occasional weekends and evening coverage will be required. Participation in 24 x 7 on-call rotation also required. Must be able to see and hear within normally acceptable standards.

Qualification

This position requires a Bachelor’s degree plus 3 years of demonstrated technical experience or an Associate degree plus 5 years of demonstrated technical experience. A high school diploma and 7 years of demonstrated IT technical experience focused on managing operating systems, including configuration, internals, and maintenance processes in a large, complex organization like Mayo Clinic may be considered in lieu of the degree. Experience working in healthcare technology. Bachelor’s degree in computer science, information systems, engineering or related field; Master’s degree in a relevant technical discipline helpful.  Qualified candidates should have demonstrated experience in managing Linux operating systems, including configuration, internals, and maintenance processes. Qualified candidates should have a knowledge of system design principles, software development methodologies, project management methodologies, and some computer programming and/or system support experience. Experience managing both custom developed and vendor-supplied applications helpful. Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. A working knowledge of the following is preferred: Client/Server application architecture, Clustering, VB and scripting tools; Web Architecture including HTML, JavaScript, Active Server Pages (ASP), PHP; Network topologies and protocols e.g., IEEE 802.3, 802.11a/b/g, 802.1x, TCP/IP; SAN, NAS, virtualized storage environments. Experience in system hardware design, ordering, configuration, testing and implementation of large projects. Proficient verbal and written communication skills using English.

Experience with:

· Common scientific software and libraries such as NAMD, R, MATLAB, FreeSurfer, ITK, TensorFlow

· A range of programming and scripting languages (Fortran, C, C++, Perl, Python, Bash)

· Parallel multiprocessing such as MPI, MVAPICH2, OpenMP

· HPC job schedulers Sun Grid Engine and SLURM

· Performance tuning NVIDIA GPU applications

· Containerization technologies such as Singularity, Docker, and/or Kubernetes

· Basic knowledge of Google Cloud environments

Experience in system hardware design, ordering, configuration, testing and implementation of large projects. Proficient verbal and written communication skills using English.

Exemption Status

Exempt

Compensation Detail

$86,611 – $133,682 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Primary Work Monday – Friday 8 – 5 with occasional participation in 24 hour on-call rotation, and after hours work as needed.

Weekend Schedule

As necessary for system updates/upgrades/configurations.

International Assignment

No

Site Description

Recruiter

Shelly Weir