Job ID 125813
The Senior Manager provides direction to professional and supervisory staff in the Revenue Cycle. Assures the integrity of revenue and billing information for Mayo Clinic to be appropriately reimbursed for all billable services provided. Participates in providing input in strategic planning with the Revenue Cycle Leadership team. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Establishes key performance indicators with scope of responsibility to effectively manage staff and outcomes. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day to day activities. May manage multi-site operations. Must be able to operate scope of responsibility through complexity and ambiguity. May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results. Brings awareness of current external environment issues. Participates in the overall management of the Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant.
Bachelors degree in business, healthcare, Finance, or Fraud/Risk Management and 10 years of specified experience which includes at least 5 years of general leadership experience, to include management of people, projects and programs required
In lieu of bachelor’s degree, 14 years’ of relevant experience.
This position requires demonstrated analytical experience and strong personal computer, communication, project management, leadership, problem solving, continuous improvement, customer service, team building skills and ability to develop strong relationships with physician and administrative leaders. Strong knowledge of financial and information technology, and business planning is required. Must have a history of developing constructive and cooperative working relationships with others over time is a must. Masters preferred. Must demonstrate skills and characteristics that are advanced to a level that would be deemed developmental toward a future position. Strong interpersonal skills- able to meet and exchange with executive leadership through Mayo and other industry. Must be able to relate to, gain support of, and drive consensus with clinicians and administrators for the purposes of operational efficiency Must be capable of independent work, with little to no guidance provided exercising good judgment, creating an environment in which people communicate with each other respectfully, solving problems, and growing personally and professionally. Must be an advocate of change management, effectively communicating and implementing change and managing it proactively. Must be an individual of high integrity, comfortable working in a team environment, possessing vision, solving problems through effective planning and management. Promotes teamwork and seeks to maximize the potential of all employees. Will serve as a facilitator of change and as a mentor and role model. Excellent communication and customer service skills are essential. Able to effectively communicate strategies and initiatives to internal management groups and business partners. Must be an individual of high energy with a positive attitude and track record of getting results. Experience in making and implementing decisions in a complex, consensus-oriented environment required. Experience with or sensitivity to the uniqueness of the patient care environment is mandatory.
$131,602 – $190,861 / year
100% Remote, can be seated at any site
- Rochester, MN
- Full Time
Location: US (Remote)