Type of Requisition:

Regular

Clearance Level Must Currently Possess

General Dynamics Software Engineer Remote WFH

Interim Secret

Clearance Level Must Be Able To Obtain

Secret

Suitability

No Suitability Required

Public Trust/Other Required

Job Family:

Network Engineering

Skills

Job Qualifications:

Avaya, IP Phones, IP Telephony, VoIP Configuration, VoIP Telephony

Certifications

ACIS – Avaya Certified Implementation Specialist – Aura Communication Manager – Avaya, CompTIA – Security+ – CompTIA

Experience

5 + years of related experience

US Citizenship Required

Yes

Job Description

GDIT is searching for an Avaya Unified Communication (UC) Engineer to join our team supporting Army VoIP Migrations. Provide support to designing, planning, and building Avaya Call Managers for VoIP networks including configuring routers, switches, and firewalls for VoIP systems. Travel to various CONUS sites throughout the year to implement the approved solutions, provide your direct expertise, and work hands-on with the clients, local operations centers, on-site managers, and program teammates.

At GDIT, people are our differentiator. As an Avaya Unified Communications (UC) Engineer, you will help ensure today is safe and tomorrow is smarter.

How An Avaya Uc Engineer Will Make An Impact

• Serve as Avaya Subject Matter Expert for Call Managers, Session Border with-in the DoD, US Army environment, regulations, policies, and standards
• Must have a minimum of 5 years hands-on experience deploying Voice Over IP, building networks, deploying Local Session Controllers, Session Border Controllers, Media Gateways, and Voice Mail, with emphasis on H.323 and SIP experience.
• Responsible for resolving complex OEM issues with Avaya trouble desk opening service requests, fielding resolutions, and closing service tickets
• Build to design documentation in support of key project milestones
• Support the Project and/or Program Manager as technical advisor during meetings as required
• Coordinate hardware/software improvements and/or enhancements, then plan implementation of enhancements
• Provide technical support and troubleshooting to users
• Ability to troubleshoot networking and physical infrastructure issues.
• May perform network administration duties and training to junior engineers or customer staff
• Maintain and troubleshoot Avaya media servers and G40
• Creative problem-solving abilities, attention to detail, and ability to think outside the box.

What You’ll Need To Be Successful

• Bachelor’s degree in computer science, information technology or equivalent work experience, with a minimum of 5 years of hands-on experience in the implementation and administration of complex voice networks. (will consider other combinations of experience, education and certifications in lieu of a degree).
• Required Certification: Active/Current CompTIA Security+ ce certification
• Experience with configuring DHCP scope, option 242, 46xx settings file to configure voice features.
• Experience with routing via AAR/ARS
• Desired certificates: Avaya APDS, ASRA & APSS
• Will be furnished a US Govt laptop for working on live traffic.
• Experience with Avaya Communication Manager; Versions 7/8 are preferable. We are deploying UC APL approved CM 10.
• Must have experience with IA configurations. Avaya MUDG, scanning and resolving IA findings’
• DoD Active Secret or higher clearance.
• Avaya Communication Manager (Avaya Aura Platforms) and Adjunct Administration, Maintenance, and Installation
• Experience with VoIP, inbound and outbound voice networks, experience with network protocols and circuit provisioning and standards, understanding of LAN protocols
• Solid understanding of VoIP related protocols & technologies (TCP/IP, UDP, and Skinny, SIP Trunks and PRI, soft clients, dial plans, route patterns).
• Expertise with Avaya Core Components-System Manager, Session Manager and Communication Manager, and Session Border Controller
• Experience developing and implementing QoS in a converged voice/video/data network
• Strong computer skills and familiarity with Microsoft Word, Excel, Outlook, Visio, and PowerPoint
• Demonstrated ability to collaborate with project teams and managers and with LEC service providers
• Experience working with E911 PSAP solutions highly desired.

Location: Remote/Anywhere, USA

Travel: 75% to 90%

Gdit Is Your Place

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#GDITArmy #VMOD #GDITPriority

The likely salary range for this position is $96,000 – $144,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

75-100%

Telecommuting Options

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards At GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

#hcj