In this blog post you will be knowing the details of, the list of organizations offering non voice jobs in Chennai for freshers and experienced.
Also, you will get to know about what is non voice process or the meaning of non voice process in bpo sectors.
What is non voice process?
As like outbound call, this procedure does not require to obtain or make a phone to the customers. This manner calls for the skill for writing or typing and the ability to understand the form of question for making the right processing. This is a completely vital technique for coping with customer problems via emails and chat assistance.
Non-voice processes are the techniques that do not require voice medium to interact with the customers. The customers can engage with the sellers thru chat and emails rather than calling.
The meaning of non voice job process alternatively can be communicating customers thru email, chat, or data entry. For email and chat, it is just like the inbound method for voice but in place of conversing verbally, you do it via e-mail or chat.
For data entry, these are methods in which employees are asked to encode positive info or proofread relying on the account you’re assigned to.
Non Voice Process Job Description
- Resolve queries from International customers associated with ISP (Internet Service Provider) issues via Chat Support.
- Should be accountable to provide the proper resolutions to the consumer concerns/queries.
- Document and take correct movements at the information collected from customers or client end
- Process accurately according with client stipulated system.
Basic requirements to get a non voice process jobs for freshers in India.
- Any Graduate / Undergraduate / Post graduate can follow
- Freshers with Good Communication skills are applicable.
- Basic knowledge on BPO, Voice or Non Voice Process.
- Must have Good communique abilities
- Must have simple Technical knowledge
- Must be Flexible to work in Rotational Shift (Includes Night Shift)
List of Companies with Non Voice Jobs in Chennai for freshers and experienced.
You will be aligned with our Customer Support vertical and help us in coping with resolving customers queries, handling escalations and complaints of the clients & giving quality resolutions. You may also be chargeable for clearing the fault within SLA’s.
The Query Management team is responsible for the Inbound/Outbound calls and e-mail/chat help to remedy the client troubles.
This role is aligned to our Service Desk Non-Voice Support team that is accountable for recording, diagnosing, troubleshooting, resolving, or assigning incidents and provider requests based on a defined scope of help. The crew manages unplanned interruptions to restore everyday operations as speedy as possible for non-voice interactions like email, net, and chat.
Our most successful candidates have:
A High School degree or GED
Excellent verbal and written verbal communication competencies, reading competencies
Multi-tasking, showcased through the usage of numerous packages (exp.- in running with CRM packages favored)
Basic PC keyboarding talents; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer support abilities
Resolve queries from International customers associated with ISP (Internet Service Provider) problems thru Chat Support. Should be accountable to offer the right resolutions to the client doubts and queries. Document and take correct actions at the statistics received from clients or patrons side. Process appropriately according with consumer stipulated system.
Allsec offers international non-voice process vacancies in Chennai and Bangalore
- Should have fantastic written communication and need to be able to comprehend well.
- Should be precise at typing.
- Should be flexible operating on US rotational Shifts.
- Any graduate can follow. Also, if you’ve finished graduation with Course of completion documents.
- Min 2 to Max five backlogs may be accepted.
- Need 15 years of schooling to be finished (10+2+ 3 years of commencement).
- Should be within Chennai limits to avail cab facility
- Performance Incentives can be given other than salary.
- Both the way transport at free from cost.
- Food can be supplied as based on the shifts.
- Fixed 2 days off (Saturday & Sunday).
- Appraisal every 6 months.
- Shift Timings: 12 PM to 11.30 PM (any nine hours).
Vee Technology offers voice and non-voice job opportunities for the candidates in Chennai, Bangalore and Salem
Vee Technologies is a leading advisory and consulting organization that gives current, tech-enabled solutions to the customers. Headquartered in New York and Bangalore, we serve as a relied companion to businesses and organizations around the arena, ranging from Fortune 500 corporations to mid-length groups. Our solutions permit businesses of all sizes achieve great consequences. We aid corporations throughout a extensive variety of industries, helping them reduce costs, construct value, and obtain their most important business goals faster and greater effectively.
Cameo Corporate Services Limited
Cameo has job offers for non voice candidates in Telecom Industry
Cameo Corporate Services Limited is a Business Process Outsourcing firm established in Chennai, India. Established within the early 90s, Cameo’s most important lines of business are Transaction Processing, Document and Data Management, Medical Transcription, Registry and Share Transfer Services and ePublishing Services. Cameo has a pan India presence with operating hubs in Chennai, Mumbai, New Delhi, Bangalore, Hyderabad and Coimbatore, besides having working presence in Africa, through its joint venture, Cameo Techedge Services DRC.
Cameo additionally processes documents for both electronic and physical custody, and is among the large document control firms in India. Cameo has a sturdy clinical transcription business, now, serving a number of the largest MTSOs internationally, while its e-publishing division does pre-press and conversion works for numerous prestigious publishing houses around the sector.
Access Healthcare – provides medical billing non voice jobs in Chennai for freshers and experienced in healthcare industry
Access Healthcare offers business process outsourcing and applications services, and robot process automation tools to healthcare companies, payers, and associated carrier providers. We operate from 19 delivery centers across nine towns in the US, India and the Philippines, and our 12,000+ workforce is dedicated to bringing revenue cycle excellence to our customers through leveraging generation, emerging great practices, and global transport.